Privacy & Security Policy

Last updated: 26 July 2026

1. Introduction

RiseSln™ Digital Solutions Private Limited ("RiseSln™", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through www.risesln.com ("the website"). This Privacy & Security Policy explains what information we collect, how we use it, and the steps we take to keep it safe.

2. Information We Collect

Information you provide: name, mobile number, email address, company name, project budget, service interest, and message details when you submit our consultation or quick-chat forms.
Communication data: details you share with us over phone, email, or WhatsApp when discussing a project.
Technical data: standard information collected automatically by any website, such as browser type, device type, and pages visited, used only in aggregate for improving the website.

We do not knowingly collect sensitive personal information such as payment card details, government ID numbers, or health information through this website.

3. How We Use Your Information

To respond to your consultation requests and enquiries.
To prepare project proposals, quotations, and communicate about ongoing work.
To send you a confirmation email after you submit a form on our website.
To improve our website, services, and customer experience.
To comply with legal obligations where applicable.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. AI-Powered Features

Where we use AI-powered tools — such as chat assistants, automation, or analytics — on our own website or as part of a client's solution, these tools are configured to process data only for the intended purpose (such as answering enquiries or automating a business workflow) and are subject to the same data-protection principles described in this policy.

5. Cookies

This website may use essential cookies and session identifiers required for core functionality, such as maintaining a secure form-submission session. We do not currently use third-party advertising or tracking cookies. If this changes, this policy will be updated accordingly.

6. How We Protect Your Data — Security Measures

We take the security of our website and your data seriously. Measures in place include:

Encrypted transmission: form submissions and email delivery use secure, encrypted connections (SMTP over TLS).
CSRF protection: every form submission is validated with a unique, session-based security token to prevent cross-site request forgery.
Spam & bot protection: hidden honeypot fields help filter out automated spam submissions before they reach our team.
Input sanitisation: all form data is sanitised and validated on our servers before processing.
Security headers: our website enforces browser-level protections including Content-Security-Policy, X-Frame-Options, X-Content-Type-Options, and Referrer-Policy headers.
Restricted access: sensitive configuration and credentials are stored outside the publicly accessible website directory and are never exposed on the front end.
Bot & scan blocking: common attack paths (such as WordPress admin scans) are blocked at the server level, even though this site is not built on WordPress.

While we follow industry-standard security practices, no method of transmission or storage is 100% secure. We continuously review and improve our security measures.

7. Data Retention

We retain enquiry and project-related information for as long as necessary to fulfil the purpose it was collected for, maintain business records, and comply with legal or accounting obligations. You may request deletion of your personal information at any time, subject to any legal retention requirements.

8. Sharing of Information

We may share your information with trusted third-party service providers who help us operate our business (such as our email delivery and hosting providers), solely for the purpose of delivering our services to you. We may also disclose information where required by law or to protect our legal rights.

9. Your Rights

You can request access to the personal information we hold about you.
You can request correction of inaccurate information.
You can request deletion of your information, subject to legal or contractual limitations.
You can withdraw consent for us to contact you for marketing purposes at any time.

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy & Security Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with a revised "Last updated" date.

12. Contact Us

For any privacy or security-related questions, or to exercise your data rights, please contact us:
Email: info@risesln.com
Phone: +91 9885743339 / 9885753339
Address: H.NO 31-12-9/1, FF3, Manohara Apartments, Duggirala Balarama Krishnayya Street, Machavaram, Vijayawada, NTR, Andhra Pradesh - 520004, India.